Housing Resources, Inc. is committed to providing high-quality programs and services. We value feedback and complaints because they help us improve our programs, services, and customer experience.

Our goal is to support both our clients and staff by ensuring complaints are handled fairly, consistently, respectfully, and confidentially. We are committed to resolving complaints as promptly as possible and making the complaint process accessible for anyone who is dissatisfied with our programs or services.

If you are dissatisfied with the services we have provided, we encourage you to first discuss your concerns directly with the staff member(s) you have been working with, as many issues can be resolved quickly through open communication. If you are not comfortable speaking with the staff member, or if you believe they are unable to adequately address your concerns, you may submit a formal complaint using one of the following methods:
By completing the form found below, telephoning, emailing us or in person at: